Thank you.Decaffeinated tea was easily available, at no extra cost. couldn1t comment on the prices because i didnt pay. Nice gift shop too. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. Something went wrong, please try again later. To be fair, we were offered free drinks or a cake as compensation. Easter chicks in the pet section were adorable. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. "We've had regular skaters come to visit and they have said our ice is really good to skate on.". Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Thank you for taking the time to review our Garden Centre Restaurant. looking forward to seeing you all there. which when you placed on the base on your table identified where you were sitting , this worked very well. Crockery all in good order; tea pits poured well. Tools located, plants chosen. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. 9:00 AM-6:00 PM; Sun. Ranked #18 of 30 Quick Bites in Burton upon Trent. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. Note: your question will be posted publicly on the Questions & Answers page. New menus, again, because there has been another price increase. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. The total bill came to 10.48. Please come again soon, This is the version of our website addressed to speakers of English in the United States. Off I go again to get more cutlery. This website is using a security service to protect itself from online attacks. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. Nice garden centre. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Sadly we wont be returning for lunch again, when you pay this much I expect quality. btwthe map isnt for bretby by burton on trent! On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Your IP: 2/2/2010. Tripadvisor performs checks on reviews. wouls call again if in area. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. that the ham and eggs was 2.00 more than wherever she'd just come from). 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. Ask davidrQ6349LE about Planters At Bretby. I love black pudding - half a piece on the plate. Ice skating was being thoroughly enjoyed by family groups. My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). This map was created by a user. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. 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Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! We always enjoy our visit here, products available and reasonably priced. Vegetables available limited - just got carrots with Cottage pie. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. All seemed cheap food, with little thought to the preparation. Lovely food in the restaurant. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! queues to order were VERY slow moving. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday Derby Garden Centre Location: Alfreton Rd, Little Eaton Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . The salad was very uninspiring, with no dressing.Hopefully, just a bad day. Crockery all in good order; tea pits poured well. Thank you for taking the time to review our Garden Centre & Restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. The tomato although looked cooked was completely raw. One cream slice had become a cream slide. well I'd have thought that was fairly obvious really. Search for local Garden Centres near you and submit reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The latte was one of the best I have had for some time. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Seasonal items available, including a huge range of LED scenes/vehicles. Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. Click to reveal Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. Poor quality food. Planters At Bretby. Planters at Tamworth & Bretby | Planters Garden Centres I like it that they have a play area for the kids. Anyone on or off Facebook. You can email the site owner to let them know you were blocked. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. We noticed that many people who arrived after us had already had their food. The salad was sadly very disappointing! Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. absolutely no issues yes its atad expensive but you know how much it is before booking and going. (HTTP response code 503). deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. . or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. The owner of this site is using Wordfence to manage access to their site. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. All seemed cheap food, with little thought to the preparation. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. Or by navigating to the user icon in the top right. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. We visit regularly and have never been disappointed before. What do you think about Bretby Nurseries? So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I could not finish the breakfast and felt quite sickly afterwards from the grease. Sign in. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. just look out for our black pop up gazebo. If the system detects something that potentially contradicts our. I will pass your comments on to the team. Let us know with the button below. Your IP: Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. absolutely no issues yes its a tad expensive but you know how much it is before booking and going. told Well we are busy. Well i was totally disgusted by this. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). open in a new window open in a new window open in a new window open in a new window open in a new window . In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. But then I got to the peas, these weren't even Luke warm, they were stone cold. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Tagine had cool spots! She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? stingy servings of coffee syrups - you can barely taste them." Nic. Thank you for taking the time to review our Garden Centre Restaurant. Not usually one to complain but poor service and poor portions. Lovely garden centre in general with a gift shop worthy of a visit. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Tripadvisor performs checks on reviews. Opening times for Plant Nurseries & Garden Centres in Bretby . Performance & security by Cloudflare. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. 171. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Lunch on Saturday luke warm. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Wordfence is a security plugin installed on over 4 million WordPress sites. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! All seemed cheap food, with little thought to the preparation. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. The action you just performed triggered the security solution. Wet & Brown Lettice leaf's. One cream slice had become a cream slide. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. The total bill came to 10.48. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. Service was wonderful. Hopefully, just a bad day. Opens in 22 h 22 min. E-mail. Wet & Brown Lettice leaf's. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Finally someone came and asked whether we had been served we said no but then she had to retake our order. In the spacious restaurant I choose the full English breakfast with a latte. We seemed to be waiting ages for the food. well I'd have thought that was fairly obvious really. commas needed to sort list of fillings- very confusing! Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Claim your listing for free to respond to reviews, update your profile and much more. Eventually I went up to the kitchen and asked when our food would be really. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.
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